How we collect, use, and protect your information
We collect personal information you provide directly to us, such as your name, email address, phone number, shipping address, and payment details when you place an order, create an account, subscribe to our newsletter, or contact our customer service team.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our website.
We use the information we collect to process and fulfill your orders, communicate with you about your purchases, send you marketing communications (with your consent), improve our website and product offerings, and comply with legal obligations. We do not sell your personal information to third parties.
We implement a variety of security measures to maintain the safety of your personal information. All sensitive payment information is encrypted using SSL technology and processed through PCI-compliant payment gateways.
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and conducting business operations. These parties are contractually obligated to keep your information confidential.
You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or contacting us directly. You may opt out of marketing communications at any time by clicking the 'unsubscribe' link in our emails.
We retain your personal information for as long as your account is active or as needed to provide you with our services. When we no longer have a legitimate business need to process your information, we will securely delete or anonymize it.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. Parents or guardians who believe their child has provided us with personal information should contact us.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@westnaari.com or through our Contact page.